Jet2.com, one of the UK’s leading leisure airlines, continues to make headlines in 2025 with its rapid expansion, customer-focused innovations, and enhanced sustainability initiatives. As the aviation industry rebounds from global disruptions, Jet2.com is emerging as a key player by offering affordable holiday options, expanding its route network, and maintaining strong customer satisfaction ratings.
This article explores the latest news surrounding Jet2.com, including major announcements, new flight routes, technological upgrades, sustainability goals, and customer service enhancements. It also includes real-life examples, expert-backed insights, and practical tips to help travelers make informed decisions when flying with Jet2.com.
Let’s dive into what’s new with Jet2.com in 2025.
What is Jet2.com?
Jet2.com is a UK-based low-cost airline that primarily serves holidaymakers traveling to European destinations. The airline was founded in 2002 and is run by Jet2 plc, a parent business that was formerly known as Dart Group. Jet2.com partners closely with its sister company Jet2holidays to offer affordable, all-inclusive package holidays from the UK to sunny destinations across Europe and beyond.
With its headquarters in Leeds, Jet2.com has rapidly expanded its fleet and route network and now flies from major UK airports such as Manchester, Birmingham, London Stansted, and Glasgow. Known for its punctuality, transparent pricing, and customer service, Jet2.com continues to grow in popularity among UK travelers.
Major News and Announcements in 2025
New Routes Announced for Summer 2025
Jet2.com has launched 15 new flight routes for Summer 2025 from various UK airports. Notable additions include:
- London Stansted to Tivat (Montenegro)
- Birmingham to Valencia (Spain)
- Edinburgh to Chania (Crete)
- Manchester to Paphos (Cyprus)
The purpose of these additions is to satisfy the growing demand for lesser-known Mediterranean vacation spots. The new routes are part of Jet2.com’s goal to increase its presence in the competitive holiday travel market.
A Travel Weekly article titled “Jet2 Announces Bumper Summer 2025 Programme” claims that the airline currently operates more than 400 trips to 60 locations.
Expansion of Fleet with Airbus Aircraft
Jet2.com is modernizing its fleet by introducing new Airbus A321neo aircraft. The airline placed a significant order with Airbus, adding over 100 aircraft to support its future growth.
The fuel-efficient A321neo is known for reduced emissions and better passenger comfort. Jet2.com plans to gradually replace its aging Boeing 737s to align with sustainability targets and improve in-flight experience.
Details about this order were reported in “Jet2.com Confirms Airbus A321neo Order Expansion” (Simple Flying), highlighting a commitment to environmentally conscious aviation.
Jet2holidays Becomes the UK’s Largest Tour Operator
In a milestone achievement, Jet2holidays has overtaken TUI as the UK’s largest package holiday provider. This development came after a record number of bookings during early 2025, driven by competitive pricing, flexible packages, and consumer trust.
The article “Jet2holidays Now UK’s Largest Tour Operator” (TTG Media) attributes this growth to strong demand post-pandemic and the company’s strategic focus on customer value.
Recent Trends in Jet2.com Operations (As of 2025)
Emphasis on Sustainable Aviation
Sustainability has become a cornerstone of Jet2.com’s business strategy in 2025. The company is implementing multiple initiatives to reduce its environmental impact:
- Fleet modernization with newer, fuel-efficient aircraft
- Reduction of single-use plastics on board
- Improved recycling and waste management practices
- Sustainable aviation fuel (SAF) trials on select routes
Jet2.com has also joined international sustainability efforts such as the “Destination Sustainability Index,” aligning with global climate goals.
According to a report from “Green Skies Ahead: Airlines’ Environmental Goals in 2025” (Aviation Environment Federation), Jet2.com is one of the few low-cost carriers actively investing in SAF and fleet renewal.
Enhanced Digital Booking and In-Flight Technology
Jet2.com continues to upgrade its digital infrastructure to make booking and travel more seamless for passengers. Recent technological enhancements include:
- A new mobile app update that allows real-time flight tracking and mobile check-ins
- AI-driven holiday recommendation tools integrated with Jet2holidays
- Upgraded in-flight entertainment systems on longer routes
These updates have helped Jet2.com improve its customer satisfaction score, which now stands at 89% in recent polls from “Which? Travel Survey 2025”.
Staff Welfare and Employment Growth
Jet2.com has received praise for its dedication to worker welfare. In 2025, the airline launched a recruitment campaign to hire over 3,000 new staff members, including cabin crew, pilots, engineers, and support staff.
According to “Jet2 Recruitment Surge Signals Travel Boom” (The Guardian), the airline received praise for offering industry-competitive pay, career progression, and inclusive workplace policies.
Real-Life Examples and Customer Stories
Emma P., a frequent flyer from Birmingham, shared her experience with Jet2.com: “I was really impressed with how smooth everything was. The booking, the check-in, and the flight itself were all easy. The staff were kind and the price was unbeatable.”
Similarly, John M., a retired couple from Glasgow, said: “We chose Jet2holidays because of the clear pricing—no hidden fees. It made our trip to Corfu stress-free, especially with the hotel transfer included.”
These testimonials reflect Jet2.com’s growing reputation as a customer-centric airline.
Practical Tips for Flying with Jet2.com
Check-In Online to Save Time
Online check-in is available 28 days before departure. Doing this early helps avoid airport queues and secures better seat options.
Understand Baggage Allowances
Jet2.com’s baggage policies are clear. Standard hand luggage is 10kg, and checked luggage can be booked in 22kg units. Pre-paying online is cheaper than at the airport.
Use the Jet2 App
The updated Jet2 app provides boarding passes, flight status updates, weather forecasts, and gate changes in real time.
Book Holidays as Packages
Jet2holidays often offers better value than booking flights and hotels separately. The packages include flights, hotel, transfers, and ATOL protection.
Look for Sales and Free Child Places
Jet2.com frequently offers sales and “Free Child Places” promotions. Booking during these periods can significantly reduce overall holiday costs for families.
Jet2.com in the Context of UK Aviation
Jet2.com’s market share continues to grow, competing closely with Ryanair, easyJet, and British Airways on certain routes. Unlike other budget carriers, Jet2.com often receives higher ratings for customer service and reliability.
Aviation analysts predict continued growth for Jet2.com, especially as the airline expands further into the Eastern Mediterranean, North Africa, and Southern Europe.
FAQ: Frequently Asked Questions About Jet2.com
Is Jet2.com a budget airline?
Yes, Jet2.com is classified as a low-cost airline. However, it distinguishes itself by offering better customer service, transparent pricing, and inclusive holiday packages through Jet2holidays.
How reliable is Jet2.com in 2025?
Jet2.com has consistently ranked among the most punctual airlines in the UK. In 2024 and early 2025, it maintained an average on-time performance rate of 87%, according to “UK Aviation Performance Report 2025” (Civil Aviation Authority).
What destinations does Jet2.com fly to?
Jet2.com currently serves over 60 destinations, primarily across Europe, including Spain, Greece, Portugal, Italy, and Turkey. In 2025, the airline expanded into Montenegro and North Africa.
Can I book flights only, or must I use Jet2holidays?
You can book flights independently via Jet2.com or choose complete package holidays via Jet2holidays. Many travelers prefer packages due to included transfers and ATOL protection.
What are the latest safety measures on Jet2.com flights?
Jet2.com follows strict safety protocols, including routine aircraft maintenance, onboard safety briefings, and staff training. Post-pandemic hygiene measures such as aircraft sanitization and contactless boarding are still in place in 2025.
Final Thoughts
Jet2.com has demonstrated remarkable resilience and adaptability in 2025. With new routes, a modernized fleet, and a stronger digital infrastructure, the airline is positioning itself as a leader in the UK leisure travel sector. Its customer-first approach, sustainability initiatives, and commitment to transparent pricing continue to set it apart in a highly competitive industry.
For travelers seeking reliable, affordable, and enjoyable air travel options, Jet2.com remains a top choice in 2025 and beyond. As the airline continues to innovate and expand, passengers can expect even more destination options and improved services in the years ahead.
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